Health information support
Submit an everyday health concern and the relevant information you choose to provide.
DIGITAL HEALTH SUPPORT FOR EVERYDAY LIFE
BEST YUNJI helps people organize everyday health concerns, access general health information and understand where to seek appropriate care. Explore our services, see how they work and review the policies that protect your experience.
Receive general health information and guidance on where you may seek appropriate care.
Health information is not a diagnosis, prescription, treatment plan or emergency service.
WHAT WE DO
Our digital experience focuses on clear information, careful organization and practical direction—without overstating what online support can do.
Submit an everyday health concern and the relevant information you choose to provide.
Organize reported symptoms, duration and background so the concern is easier to understand.
Receive general guidance on the type of department or offline care that may be appropriate.
FEATURED PRODUCT
A monthly plan combining health-information support, health concern review and general guidance on where to seek care.
General information and care-navigation guidance for everyday health concerns.
Membership add-ons are secondary benefits and are not the plan’s primary health-support service.
HOW IT WORKS
Review what the plan includes, its limits, price and subscription terms.
Confirm your mobile number and complete the MYR 39.90 payment through WeChat Pay.
Open My Health Services, describe your concern and view the service response.
Check service status, select membership add-ons or turn off future renewal.
REVIEW YOUR ORDER
Review the health support, price, renewal, membership add-ons and fulfilment terms before ordering.
TRUST & TRANSPARENCY
The Monthly Health Support Plan provides general health information and care-navigation support. It does not provide a diagnosis, prescription, personalized treatment plan or emergency care.
Read the service limitations →CUSTOMER SUPPORT
Contact us about orders, activation, automatic renewal, cancellation, refund requests, add-on redemption or privacy questions.
ORDER LOOKUP
Check payment status, health-support activation, add-on selections and redemption status on this domain.
POLICIES & TERMS
Each policy is available as a separate page that can be opened, shared and reviewed at any time.
How we process account, order, health-support and add-on information.
Read more →TERMSWebsite rules, service scope, subscription terms and important limitations.
Read more →REFUNDSWhen a refund may apply and how to submit a request.
Read more →CANCELLATIONHow to stop future automatic-renewal charges through WeChat Pay.
Read more →